MCCM Wiki
Practical knowledge for AI, data, and consulting
The MCCM wiki explains how companies start AI audits, choose first workflows, run pilots with KPIs, automate reporting safely, and prepare VC narratives — without buying a tool first.
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Audit → first workflow → pilot
What an AI audit should deliver
A useful AI audit ends with a roadmap, risks, and a recommended pilot, not a slide deck of tools.
From audit to pilot
How to hand off a free AI audit into a funded 6–10 week pilot with owner, KPI, and scope.
Choosing the first AI workflow
How to pick the first process to automate with AI so the pilot earns trust instead of creating noise.
Scoring use cases in an AI audit
Score use cases on value, effort, data readiness, and risk. The highest score with an owner becomes the pilot. The audit is a ranking tool, not a brainstor…
When to hire vs pilot with partners
Hire when the capability is core and recurring. Pilot with a partner when you need speed, a template, and a clear go/no-go without a permanent headcount be…
Pilots & measurement
Owners, KPIs, go/no-go
AI pilot KPI examples
Concrete KPIs that prove an AI pilot worked in 6–10 weeks for reporting, triage, drafting, and analysis jobs.
Owner not committee for AI pilots
AI pilots need one process owner who can change the workflow. Committees can advise. They cannot run a six-week go/no-go.
Baseline before you automate
Measure the current time, volume, or error rate on one real cycle before you automate. Without a baseline, every pilot looks like a success story.
Go/no-go after six weeks
At six to ten weeks, keep the pilot only if the primary KPI moved and the owner wants the workflow. Otherwise redesign. Do not expand a fuzzy demo.
Measuring hours returned from AI
Hours returned is the honest time the team gets back after review, not the time the model spends generating text. Baseline one cycle, then compare.
Cheap vs risky AI experiments
Cheap experiments use public or synthetic data and internal drafts. Risky experiments touch customers, money, or personal data without a review gate. Separ…
What leadership should ask in an AI demo
Leadership should ask who owns the workflow, what KPI moves in six weeks, and where data goes. If the demo cannot answer, it is theater.
Safe AI & privacy
GDPR, vendors, review gates
GDPR-safe AI workflows
A practical privacy pattern for Slovak and EU SMEs using generative AI in daily work without treating compliance as a slide.
Vendor questions for AI tools
Ask where data is processed, whether prompts are used for training, how long logs are kept, and how you export or delete them. If a vendor cannot answer th…
Human review gate for AI outputs
A human review gate is a named person and checklist that must approve AI output before it leaves the team. Without it, speed rises and trust falls.
Redacting personal data before prompts
Redact names, IDs, and secrets before prompts so the model never sees what your policy forbids. If you cannot redact, do not run the workflow on live data.
Building an approved AI tools list
An approved tools list names what staff may use for work data, for public text only, and what is banned. Update it when vendors change terms.
When not to use generative AI
Skip generative AI when the cost of a wrong answer is immediate legal, safety, or irreversible customer harm and you have no reviewer. Use rules or humans…
Internal vs customer-facing AI outputs
Internal drafts can tolerate more error with review. Customer-facing text needs stricter gates, tone rules, and often a smaller scope.
AI for HR admin without leaking data
HR admin AI stays on redacted or synthetic examples unless the tool is contracted for personal data. Policies and contracts beat clever prompts.
Everyday workflows
Support, inbox, CRM, finance, helpdesk
Reporting automation with AI
How to replace weekly manual reporting with a reviewed AI workflow that returns hours without losing trust.
AI for customer support drafts
Use AI to draft support replies from a template and knowledge snippets, then require an agent review before send. Measure time-to-reviewed-reply and reopen…
AI for inbox triage
Route inbound mail or tickets to the right queue with AI suggestions and a human confirm step. Watch misroute rate as closely as speed.
AI from meeting notes to actions
Turn meeting notes into owners and due dates with a fixed prompt workflow, then confirm actions with attendees. The KPI is actions captured without a secon…
CRM hygiene prompts that stick
How to use AI prompts for CRM field cleanup without creating a second shadow database or fake data quality.
Helpdesk side-car AI patterns
How to attach AI next to a helpdesk without replacing the ticket system of record or skipping agent review.
Vendor invoice triage with AI
Using AI to sort and draft invoice exceptions while keeping amounts and approvals in finance systems of record.
AI and finance packs for SMEs
Finance packs can use AI for draft commentary after numbers are frozen from systems of record. Never let the model invent totals. Review before leadership…
Board pack narrative layer
How to add an AI-assisted narrative layer to board packs without inventing numbers or burying the decision.
Data & decisions
Analysis without a DS team
Data analysis without a data science team
SMEs can get decision-ready insights with focused pipelines and clear KPIs before hiring a full data science team.
Decision-ready outputs, not more dashboards
Decision-ready means an owner can act after one review. More dashboards without a decision cadence are inventory, not insight.
Source of truth hierarchy
How to rank systems and documents so AI answers cite the right source when tools disagree.
System of record vs AI scratchpad
Why AI chats are a scratchpad, not a system of record, and how to keep official decisions in the right tools.
Spreadsheet formula assist limits
Where AI help on spreadsheet formulas helps, where it breaks, and how to keep humans accountable for numbers.
Documenting AI assumptions
Write the assumptions behind a workflow: data sources, definitions, and what the model is not allowed to decide. Reviewers need that list more than another…
Fundraising & VC
Narrative, metrics, data room
VC narrative for deeptech
The story and metrics investors expect from Slovak and EU deeptech founders during fundraising.
Fundraising data room basics
A fundraising data room matches the pitch: metrics, contracts, IP, and use of funds. If the deck and the room disagree, diligence stops.
Pitch metrics investors distrust
Investors distrust vanity metrics, unsourced TAM, and precision on science timelines you cannot defend. Prefer fewer numbers you can audit.
Grant vs equity storytelling
Grant stories emphasize public benefit and milestones. Equity stories emphasize buyers, margins, and ownership. Label which audience you are speaking to.
Naming the buyer in deeptech pitches
Name the budget holder and the job they pay for today. Deeptech without a buyer is a lab update, not a venture narrative.
Runway, milestones, and product claims
Tie runway to milestones you can show, and keep product claims inside what the milestone proves. AI adjectives do not extend runway.
Training & operations
Adoption, prompts, rollback
AI training that sticks in operations
Training without workflow changes fades in weeks. Pair skills with one live process change.
Handoff from training to production
Training sticks only when the class ends with a live workflow owner, a prompt template in use, and a review date. Otherwise you bought entertainment.
Prompt templates teams reuse
Reusable prompt templates lock inputs, tone, and output shape so quality does not depend on who remembered the clever wording. Version them like process do…
Versioning prompt workflows
Version prompt workflows like SOPs: date, owner, change note. When quality drops, you need to know which version ran.
Glossary-first for domain prompts
Why locked domain definitions should sit in front of generative prompts so teams stop arguing about words after the draft.
AI change log for operations
Why every AI prompt and routing change needs an operations change log so quality regressions can be traced.
Rollback plan for AI workflows
What to write before an AI workflow goes live so you can stop it cleanly when quality or risk spikes.
Shadow process risk after AI
A shadow process is the old spreadsheet or inbox path that continues beside the AI workflow. If it persists, your KPI is fake. Kill the shadow path or admi…